Cookie Policy

Pets & Plus, LLC ("Pets & Plus," "we," "us," or "our") uses cookies and similar tracking technologies on our website and applications (the "Platform"). This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to site operators. Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device until they expire or you delete them).

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, security protections, and load balancing. Without these cookies, basic services like logging in and navigating between pages would not work. Essential cookies cannot be disabled.

• Session identifiers for maintaining your logged-in state.
• CSRF tokens for protecting against cross-site request forgery.
• Cookie consent preferences to remember your choices.

Analytics Cookies

We use analytics cookies to understand how visitors interact with the Platform. These cookies collect information about page views, traffic sources, time spent on pages, and user navigation patterns. This data helps us improve the performance and content of the Platform. All analytics data is aggregated and anonymized.

• Google Analytics (_ga, _gid, _gat) — tracks page views, session duration, and user behavior. Data is processed by Google LLC under their privacy policy.
• Cloudflare Web Analytics — privacy-focused analytics that do not use client-side state or track individuals across sites.

Preference Cookies

Preference cookies remember choices you make to personalize your experience on the Platform. This includes your preferred location or region for browsing listings, search filter settings, and display preferences. These cookies are not essential but enhance usability.

• Saved search location and distance radius.
• Display preferences such as listing view mode (grid or list).
• Recently viewed listings for quick access.

Third-Party Cookies

Some cookies on the Platform are set by third-party services that we integrate to provide enhanced functionality. These third parties may use cookies in accordance with their own privacy policies, which we encourage you to review:

• Google Analytics: Used to measure website traffic and usage patterns. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
• Stripe: Used for secure payment processing. Stripe may set cookies to detect fraud and manage payment sessions.

How to Manage Cookies

You have several options for managing cookies:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically find these controls in the "Privacy" or "Security" section of your browser's preferences. You can block all cookies, accept all cookies, or choose to be notified when a cookie is set.
• Cookie Banner: When you first visit the Platform, a cookie consent banner will appear allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer.
• Opt-Out Links: For specific third-party cookies, you can use the opt-out mechanisms provided by those services (such as the Google Analytics opt-out linked above).

Please note that disabling certain cookies may affect the functionality of the Platform. Essential cookies cannot be disabled as they are required for the Platform to operate.

Contact Us

If you have questions about our use of cookies, please contact us at [email protected].